Privacy policy

Who are we?

Labplus Sp. z o.o. has its registered office at 41 Strzelińska Street, 55-010 Żerniki Wrocławskie and is registered by the Wrocław Fabryczna Commercial Court, 9th Commercial Division of the National Court Registry under the number 0000405168, NIP 8943036926, REGON 021784650.

Labplus sp. z o.o. is registered in the Registry of Healthcare Providers under registry number 000000204704.

How to contact Labplus sp. z o.o.? 

It is possible to contact Labplus sp. z o.o:

  • in a written form or personally to the address: Labplus sp. z o.o. 41 Strzelińska Street, 55-010 Żerniki Wrocławskie,
  • in the electronic form to the address: kontakt@labplus.pl,
  • through the contact form at www.labplus.ai

Who is the administrator of personal data?

Labplus sp. z o.o., which undertakes to protect personal data in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data (RODO), the Act on the provision of electronic services (Journal of Laws No. 133, item 1204) and the Act on patient rights and the Patient Ombudsman (Journal of Laws of 2017, item 1318, i.e.).

What personal data do we process?

Labplus sp. z o.o. processes the following data: name, surname, email address, telephone number, company name, and other data provided voluntarily for the purpose of or during contact with Labplus sp. z o.o.

Separate information on the scope of processing of health-specific data is contained in the Terms and Conditions of providing electronic services in the case of using LabTest Checker available on the Labplus website as well as information on the processing of cookies included in this Privacy Policy.

Processing of cookies.

When using the Labplus website, data such as IP address, domain name, browser type, and operating system type are collected automatically. This data can be collected through cookies. We use Google Analytics to collect static data through analytical tools. Google does not use the data collected to identify individuals using the Labplus website, nor does it combine this information to allow identification.

Cookies are used by Labplus sp. z o.o. to create reports and statistics that help to understand how people use Labplus sp. z o.o. website, which enables improving its structure and content.

Moreover, we may use cookies for advertising purposes, we use Google Ads. This is a Google tool that allows Labplus to measure the effectiveness of its information campaigns by analyzing data such as keywords or the number of people using the Labplus website. It also allows us to display Labplus information messages to people who have previously used the Labplus website.

You can find detailed information about the processing of data by Google Analytics and Google Ads here:

Cookies do not cause configuration changes to the device or software installed on the device of the person using the Labplus website. Cookies are installed on the device of a person using the Labplus website.

You can individually refuse to allow the storage, use, and access to cookies (blocking cookies) by changing the settings of the Internet browser or the device used. The process of cookies differs depending on the Internet browser used.

On what basis do we process personal data?

Labplus sp. z o.o. processes personal data:

in order to identify and provide information on a case in connection with contacting Labplus sp. z o.o. – the legal basis of the processing is the necessity of processing for the performance of a contract (Art. 6(1)(b) RODO), and with regard to data provided voluntarily – the legal basis of the processing is consent (Art. 6(1)(a) RODO);
for analytical and statistical purposes – the legal basis of the processing is the legitimate interest of Labplus sp. z o.o.  (art. 6 sec. 1 lit. f) RODO) which consists in keeping statistics on how people use the website of Labplus sp. z o.o. in order, among other things, to improve the functionality and content of the website,
in order to provide services from LabTest Checker made available on the Labplus website – the basis of data processing is Article 9(2)(a) RODO (voluntary consent), Article 6(1)(f) RODO (justified interest of Labplus sp. z o.o.), Article 6(1)(c) (necessity of performing legal obligations by Labplus sp. z o.o.).

Is it necessary to provide the data?

Providing the data is voluntary, however, one has to be aware that refusal to provide the data makes it impossible e.g. to use LabTest Checker available on Labplus website and makes it difficult for Labplus to identify and provide information in a given case in relation to contacting Labplus.

Does Labplus sp. z o.o. transfer data to third parties?

Data can be transferred by Labplus sp. z o.o. to

  1. employees and co-workers of Labplus sp. z o.o. in connection with Labplus sp. z o.o. activity, who are entrusted in writing with the processing of personal data and who are responsible for violation of processing rules,
  2. persons performing laboratory diagnostics, medical analysis, medical consultations, accounting, legal, IT, courier, and postal services for Labplus sp. z o.o., only to the extent necessary to perform the service or to establish, assert or defend Labplus’s rights or claims,
  3. entities authorized by the law (e.g. courts, public administration authorities).

Labplus Sp. z o.o. uses solutions such as Google Analytics and Google Adsense, in which case the recipients of the data may be located in a country outside the European Economic Area. Labplus uses solutions that ensure an appropriate level of data security and on the basis of standard contractual clauses, in accordance with Article 46(2)(c) of the RODO.

Information on data transfer can be found, here:
Data Transfer Policy – Privacy and Terms – Google

What rights do persons who have submitted personal data to Labplus sp. z o.o. have?

In accordance with RODO, the persons who provided Labplus with their personal data have the right to

  1. access to their personal data and to receive a copy thereof,
  2. to correct (amend) their personal data,
  3. demand to have their personal data deleted, restricted, or object to its processing unless the obligation to process the data results from the provisions of law,
  4. to data portability,
  5. lodge a complaint to the supervisory authority of the President of the Office for Personal Data Protection.

The right to object can be exercised at any time and concerns the objection to data processing, processed for the purpose and on the basis indicated above. Labplus Sp. z o.o. will stop processing data for these purposes unless Labplus Sp. z o.o. is able to prove that there are compelling legitimate grounds that override the interests, rights, and freedoms of the person making the objection or the data are necessary for Labplus Sp. z o.o. to possibly determine, assert or defend claims. This objection does not apply to direct marketing.

Please contact Labplus sp. z o.o. in case of any comments or doubts concerning the processing of personal data.

How long does Labplus sp. z o.o. store personal data?

Labplus sp. z o.o. will process data during the period of providing information in a given case in relation to contacting Labplus sp. z o.o. as well as during the period of using LabTest Checker made available on the Labplus website in order to fulfill the contract – service with the use of LabTest Checker, and after this period for the period of limitation of potential claims against Labplus sp. z o.o., unless a longer period results from current legal regulations, especially those concerning storage of medical records.

Security of personal data

Labplus sp. z o.o. implements IT and organizational solutions in order to limit the risk of accidental loss or disclosure of data to third parties. We make every effort to ensure that the data are collected and processed in a safe manner and that access to the data is granted only to authorized persons. Labplus sp. z o.o. shall make data available only to the extent necessary.

In accordance with the adequacy rule, Labplus does not require any data that is not necessary.

The Privacy Policy is verified on an ongoing basis and updated as needed.

Last update: 31.03.2022.